We’re seeking kind and friendly people to help with the smooth running of our charity’s kafe and to make it a warm and inviting place for our customers and visitors.

As a volunteer you will have the opportunity to gain experience in all parts of our kafe including the kitchen. On occasions you may have the opportunity to support kafe events too.

We’re looking for individuals who enjoy:

  • Giving good customer service
  • Preparing food and refreshments
  • Learning new skills
  • Working in a team

We require:

  • Trustworthy individuals with a high standard of personal cleanliness and presentation who are passionate about our charity’s work inspiring kindness

Typical tasks:

  • Welcoming customers with a friendly smile
  • Serving food and refreshments
  • Keeping kitchen, counters and seating areas clean and tidy
  • Connecting with and chatting to customers and promoting our charitable work and trading activities
  • Clearing tables and washing up
  • Working alongside others on a rota
  • Helping in the kitchen as required
  • Researching and trying new recipes
  • Using the till and handling money
  • Helping with monthly stock-take
  • Other ad hoc duties as and when required to help keep the kafe running smoothly

Desired Skills/experience: (not essential)

  • Barista skills
  • Food hygiene certificate (or willingness to gain one)
  • Experience of preparing healthy food (ideally vegetarian, vegan and gluten free)

Practical considerations

  • Location: All volunteering for this role takes place at the KindaKafe at 21-23 Castle Meadow, Norwich, Norfolk, NR1 3DH
  • Hours: Our kafe is open Monday-Saturday, 10am-5pm. Volunteers usually donate a minimum of 4 hours a week.
  • Interview: If shortlisted you will be invited to attend an informal interview and trial shift. We will also request references.
  • Support: All volunteers will receive appropriate training and support to undertake this role.
  • Expenses: We can pay your travel expenses (up to £5) and provide a free lunch if you volunteer 4 or more hours per shift

Why volunteer at KindaKafe?

KindaKafe is a welcoming space promoting healthy eating and community kindness. As a kafe volunteer you will have the chance to:

  • Meet new people
  • Share your skills and learn new ones
  • Help to support the Missing Kind charity to inspire kindness in community and business
  • Use your experience to benefit your CV and job searching
  • Gain confidence and a sense of achievement
  • Attend special volunteer get-togethers and social events

How to apply

Please complete our online application form by Friday 31 August, 5pm.

We will review all applications after the closing date and will be in touch to let you know if you have been shortlisted to attend an informal interview on Thursday 13 or Friday 14 September.

If you have any questions about this volunteering role, we’d love to answer them!

Email: [email protected]

Phone: 01603 850309